• Identity and contact details, such as full name, date of birth, nationality, gender, address, phone number, email address, emergency contact, and representative details.
• Passport, visa, and travel information, including passport copies, visa copies, travel history, refusal history, previous applications, appointment records, submission slips, and immigration-related information.
• Academic and professional information, such as certificates, transcripts, test scores, CV, employment records, salary certificates, reference letters, experience letters, and institutional correspondence.
• Business and self-employment information, such as trade licences, business registration documents, company ownership records, partnership documents, business bank statements, and related business evidence where required for service delivery.
• Financial and sponsor information, including bank statements, solvency documents, income documents, tax documents, sponsor declarations, tuition payment records, immovable property documents, property valuation records, ownership evidence, and related financial or asset-based documents where required for service delivery.
• Family, relationship, and dependent information, where relevant to an admission, visa, invitation, sponsorship, family visit, dependent application, or related service.
• Medical, insurance, police clearance, biometric appointment, or other sensitive information where required by an Authority, institution, or third-party service provider for a specific service.
• Payment and transaction records, including invoices, money receipts, bank transfer confirmations, payment references, chargeback details, and related billing information.
• Communication and enquiry records, including emails, phone call notes, SMS, WhatsApp messages, website forms, social media messages, enquiry forms, file notes, case updates, instructions, and other communication made through official UnivEase channels.
• Website, campaign, and technical information, such as IP address, browser type, device information, pages visited, referral source, enquiry source, form submissions, cookies, analytics data, and interactions with UnivEase website pages, online forms, or digital campaigns.
We collect only the information that is reasonably required for enquiry handling, eligibility assessment, service delivery, compliance, communication, payment processing, records, or legitimate business purposes.
